Xylem Jobs

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Senior Service Center Technician!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

THE ROLE: The Senior Service Center Technician will be responsible for initiating and executing service activities at service center locations in a safe and efficient manner. This role proactively troubleshoots systems, works with mechanical, electrical, diesel equipment, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). May interface with customers.

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.

CORE RESPONSIBILITIES : To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Create and maintain safe working environment and culture within the organization

• Take care of company property

• Demonstrate high impact culture through innovation, accountability and empowerment

• Must be able to function in a team environment

• Usually works with minimal supervision

• Works independently

Travel Requirements:

• Some travel required

• 20%-30% travel depending on division & location (overnight stays, away from home)

Driving Requirements

• Driver Application for Employment

• Motor Vehicle Report (MVR)

• Forms:

o Driver Disclosure and Release

o Employee Applicant Drug and Alcohol Statement

o FMCSA Certificate of Awareness

o Driver Certificate of Violations

o Driver Statement of On Duty Hours Road Test

o Copy of Driver’s License

o Copy of Medical Certificate

QUALIFICATIONS :

• HS diploma or equivalent

• Capable of obtaining a CDL, class A or B with applicable endorsements

• May have industry specific license(s) preferred

• Forklift Certification a plus

• ASE Diesel Tech, etc.

Experience Requirements:

• Ability to obtain all required customer clearances (TWIC, DISA, etc.)

• Ability to obtain Medical card

• Clean driving record

• Work experience preferred

• 2 to 5 years of technical work experience including industrial or commercial process water experience

Skill Requirements:

• Electrical, mechanical, diesel experience

• Work without direct supervision and can provide coaching/training to entry-level technicians

• Technically sound

• Experience with Microsoft Office

• Must have customer service experience

• Demonstrates critical thinking and troubleshooting ability

• Synthesizes technical information and communicates it clearly

• Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

DAY IN THE LIFE :

In this role, the working environment is within a shop bay or frequently outdoors, weather extremities, use PPE, exposures to hazardous material, loud noise, etc. The physical demands may include but not limited to {regularly sitting, standing, lifting up to 50 lbs., etc.

SALARY :

The estimated salary range for this position is $24 to $33/hr. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Salary range:

$51,500.00 - $82,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation