Job Information
Xylem Product Owner – Software for AMI Head-End System in Morrisville, North Carolina
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We’re Hiring a Product Owner!
If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) !
In this rapidly evolving world, Xylem adding to our stellar Product Owner team: as we to scale and grow our world-class products while optimizing customer experiences. Our ideal candidate is comfortable working with diverse, geographically distributed teams in both large, established organizations and more startup-like environments. You have innate curiosity and deep empathy: by speaking with someone for half an hour, you can understand their core concerns, motivations, and what is necessary to create value for them. You are experienced and passionate about building quality software which meets our customers where they are today and where they are headed in the decades to come. You are excited to apply your skills to revolutionize how one of the earth’s most precious resources is managed and delivered.
In this rapidly evolving world, Xylem adding to our stellar Product Owner team as we scale and grow our world-class products while optimizing customer experiences. Our ideal candidate has worked with utility data and customers and is comfortable working with diverse, geographically distributed teams in both large, established organizations and more startup-like environments. You have innate curiosity and deep empathy: by speaking with someone for half an hour, you can understand their core concerns, motivations, and what is necessary to create value for them. You are experienced and passionate about building quality software that meets our customers where they are today and where they are headed in the decades to come. You are excited to apply your skills to revolutionize how one of the earth’s most precious resources is managed and delivered.
Objectives of this role
Start with guiding the development of teams by building out our message processing, configurations, and commands in our AMI (Advanced Metering Infrastructure) head-end system
Act as a face for product-related customer questions and Reach Presentations.
The person is expected to have strong leadership skills and significant technical knowledge starting with a technical deep-dive with the engineering teams, then grow to cover other product areas.
Key decision maker on features, priorities, and designs to meet broader customer needs within the context of the product and business strategy and direction.
Work closely with product managers and services teams to contribute to and understand the product vision. Then create and maintain a product backlog prioritized according to the business value or ROI.
Work with the scrum team leads to ensure execution on the backlog: meeting business, quality, usability and functional goals with each product release.
Remain up to date on trends and best practices for Agile methodologies, our industry, and our customers.
Principal Responsibilities
Empowered to lead:
Inspire and motivate the development teams to deliver innovative and valuable solutions with a high degree of predictability and a sense of urgency & help them to adapt to changing requirements without breaking the team cadence.
Act as a product ambassador internally and externally: sharing knowledge and acting as the primary technical contact for questions.
Understand the broader customer needs: Assess value, develop cases, and prioritize stories and epics to ensure work aligns with product strategy.
Accountable to Deliver:
Plan, prioritize, ensure execution, and communicate outcomes on product development, product feature backlog, and all dependencies.
Lead the product-release plans and set expectations, provide transparency for all stakeholders into the delivery status of new functionalities, and provide enablement materials to enhance understanding and adoption of our products.
Mitigate roadblocks to achieving sprint/release goals.
Inspired to Innovate:
Translate high-level roadmap into small, deliverable iterative stories, which are clearly understood by relevant team members and lead to successful business and customer outcomes.
Continually interact with and learn about our customers, Agile practices, and our industry to bring next generation ideas to our product teams.
Align with our culture: Be an Agile evangelist, active Watermark participant, and Continuous Improvement partner.
Required skills and qualifications
Five or more years of experience in a product role working with modern software technologies including web, mobile and cloud-based systems or deep knowledge of the RNI product and willingness to learn a product mindset.
Knowledge of electric, water and/or gas industries or software solutions aimed at utilities.
Adept at directing and motivating scrum teams
Proven experience creating small, value-scoped, user stories and define acceptance criteria to execute on a larger roadmap in an iterative manner.
Understanding of business value related to features and functions.
Able to work with user groups, conduct surveys, incorporate voice of customer, and gather stakeholder feedback to define, scope and prioritize features and stories.
Outstanding & confident communication, presentation, and leadership skills.
Ability to work collaboratively and effectively with cross-functional teams to manage conflicting needs of stakeholders and to close the loop upon completion work.
Kindness and empathy towards customers and colleagues – we deeply value our culture!
Preferred skills and qualifications
Experience with system-solutions which interface and collect data from sensor networks.
In-depth knowledge of Agile methodology and development practices
Training and/or certification as a professional scrum product owner (PSPO) or as a certified scrum product owner (CSPO).
Familiarity and/or experience with user research (foundational/discovery methodologies, usability studies, persona development, etc.).
Bachelor’s Degree in Software Engineering/Computer Science, business management or equivalent experience.
Salary range:
$70,500.00 - $126,500.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation