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Xylem Business Development Manager in United States

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Business Development Manager

The Business Development Manager – Industrial is responsible for developing growth strategies and go to market plans that measurably improve the business’ market position, drive differentiated customer experiences and achieve commercial results in a particular end customer segment. The role will combine market intelligence, data-driven insights and a deep understanding of customer needs to identify trends, “white space” opportunities, and develop areas of competitive advantage to drive profitable revenue growth:

  • Serve as a market segment expert, understanding both the broad landscape of the market as well as the granularities of it, including the key players, competitive threats, and levers for success.

  • Drive customer intimacy and brand equity by defining customer needs, pain points, buying behaviors, and preferences.

  • Collaborate with different groups to design and execute strategies that generate demand and drive growth through customer acquisition, retention, and win-back.

  • Identify and build the case for the big “strategic bets” for growth in the category, including product & program development opportunities, expansion into adjacencies, cross-selling and upselling potential, and new business models.

Essential Duties/Principal Responsibilities:

In collaboration with other marketing teams, product management and sales colleagues:

Market Intelligence:

  • Sources and interprets multiple and complex data sets (from internal and external sources) into insights that lead to profitable business growth opportunities.

  • Produces a robust multi-year “Market Map” based on identification of under-served customer markets, monitoring of industry trends and high-growth, attractive market/technology drivers.

  • Regularly gathers and analyzes business, market and competitor information and supports the development of the strategic business and marketing plan.

  • Leads Voice of Customer studies to solve strategic growth questions for the business and new product development.

New Business Development:

  • Promotes both new and existing programs in target market segments to gain share and drive profitable sales growth.

  • Works closely with the Demand Generation Manager to develop targeted lead generation and brand building campaigns to drive revenue growth.

  • Partners with sales to identify strategic accounts and provide insights, training, or other marketing support as needed.

  • Assesses new & adjacent market opportunities to develop go-to market strategies and innovation ideas to pursue these opportunities.

Growth Partnerships:

  • Builds industry and customer alliances and participates in industry/trade organizations.

  • Identifies potential business partners and M&A opportunities.

  • Develops content for and/or participates in training events for customers and sales organization.

  • Demonstrates thought leadership by presenting in industry seminars, webinars and customer facing meetings.

Key Competencies:

  • Influence and persuasion

  • Analysis and synthesis

  • Learning agility

  • Cross functional collaboration

  • Strategic business planning

  • Market and customer analysis

  • Customer value proposition

  • Sales enablement

Key Relationships:

  • External : Customers, third party partners/agencies, industry associations

  • Internal : Marketing, Product Management, Sales, Service

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

Required Qualifications:

Minimal education & experience, essential skills & abilities and required license/certification to perform this job.

Business Development Manager

  • BA or BS in Marketing, Business, Product Management/Marketing, Strategic Account management

  • A minimum of 10 years’ marketing or business development experience in water utilities, construction, mining, or other industrial field

  • Intuitive self-starter who can bring a demonstrated high-energy problem-solving attitude to all situations.

  • Demonstrated knowledge of market penetration strategies and development of go-to market strategies.

  • Self-starter capable of leading, coordinating, & influencing cross-functional teams.

  • Excellent interpersonal, professional business relationship building and communication skills, including presentation skills.

  • Ability to balance strategic and tactical efforts, delivering short-term commercial results by working closely with sales & service teams, while providing a clear long-term framework for accelerating profitable growth.

  • Ability to manage and organize multiple priorities in a poised, self-driven manner.

Preferred Qualifications:

Additional preferences for a specific position.

  • MBA strongly desired

  • Strong analytical skills (Microsoft Excel, Finance Principles)

  • Significant experience in market analysis or go-to market strategy development

  • Previous experience in large, complex organizations

  • Previous experience in managing water & fluid handling products and solutions

  • Previous experience in B2B equipment aftermarket services

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Light lifting (20-25 lbs.), office environment

  • Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.

  • Standard weekly job hours: 40 hours

  • Travel ranges from 25% to 50%

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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