Job Information
Xylem Elite/Lead Field Service Technician in United States
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Initiates and executes field service activities at customer sites in a safe and efficient manner.
Creates and maintains safe working environment and cultures within the organization
Takes care of company property
Works with more advanced and multi/complex systems
Proactively trouble shoots systems for mechanical, electrical equipment conditions
Anticipates and corrects safety issues both company and customer owned equipment
May be responsible for work in multiple systems, locations or customers
Responsible for the escalation and leveraging appropriate company resources to address issues with personnel and customers
Provides coaching or training to entry-level technicians
Position Requirements:
FORMAL EDUCATION:
Required:
HS diploma or equivalent
Tech cert or degree or industry specific licenses
Technical military background preferred
KNOWLEDGE & EXPERIENCE:
Required:
Ability to obtain TWIC card
Ability to obtain a CDL, class A or B with applicable endorsements
5-7 years technical experience including industrial or commercial process water experience
Experience with Microsoft office including smart devices
Must have customer service experience
Demonstrates critical thinking and trouble shooting ability
Basic controls ability (PLC)
DRIVING REQUIREMENTS:
Able to operate a company vehicle
Able to pass driver requirements which include:
Driver Application for Employment
Driver Disclosure and Release
Employee Applicant Drug and Alcohol Statement
FMCSA Certificate of Awareness
Driver Certificate of Violations
Driver Statement of On Duty Hours
Road Test
Copy of Driver's License (Front and Back)
Copy of Medical Certificate
Additional Details:
Must be able to function in a team environment
Usually works with little to no supervision
Works independently
Has ability to lead, coach, guide and motivate
TRAVEL REQUIREMENTS:
50% or more
WHAT WE CAN OFFER YOU:
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:
Generous PTO package and paid holidays
Dollar-for-dollar 401k match with a profit-sharing component
Customizable health, dental and vision insurance (eligible on first date)
Career progression plans
Reward and recognition programs
Paid parental leave
Tuition Reimbursement
Company Wellness Program
Employee Discount Program
Salary range:
$52,000.00 - $83,000.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation