Xylem Jobs

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Regional Sales (Industry & Infrastructure Treatment) – North England/Scotland

In this role you will be responsible for proactively promoting the sale of the Xylem/Evoqua products & rental services across the – North of England/Scotland regions to both existing and new customers.

The position will be responsible for the development of business in the regions mentioned above in the way of developing sales with Industrial customers i.e Food & Beverage – Breweries, Soft Drinks, Dairies, Aquaculture, Leisure, Process Industries, Sustainabilty projects, Irrigation, Construction, Environmental, Offshore, Ports, Airports, Road & Rail, End users along with Contractors and Consultants focusing on sales opportunity.

Essential Duties/Principal Responsibilities:

• To support the Company in maintaining the highest possible standards of Health and Safety at Work, this in accordance with current legislation and policies laid down by the Company.

• To develop and grow existing and previously lost customers and obtain new customers that suit the Xylem/Evoqua scope of supply and service capability to win and maximise the potential gain in share of wallet.

• Proactive key account management to develop and upsell treament solutions to the end user through the provision of Xylem products and/or services.

• Adherence to all SLA's associated with the regions key accounts

• Plan and produce strategic sales plans to target and obtain sales growth in the region.

• Regular visits to sites and customer premises across the region to assist with the identification of solutions and to follow this through to a satisfactory conclusion

• Submission of reports (including monthly report to line manager), itineraries, forecasts using Salesforce CRM and other information as required by the line management

• Assist the team in the achievement of the overall Company and Regional goals

• To support colleagues in the Company, in particular across Regional and departmental boundaries to ensure that the Company's goals are achieved.

• Responding to the request from customers to provide technical support and making accurate, rapid cost calculations and providing customers with quotations

• Promotion of the Company's products and its Service activities.

• Close liaison with other external teams within the company to increase industrial product awareness.

• To support the Marketing Department with the provision of Customer information and data, using Salesforce CRM, and with the successful development/launch of new products.

• Constant evaluation and regular reporting of all market conditions within the area.

• Constant evaluation of regular reporting of competitors' activities, products and services in area.

• Liaison with FSE's and Ops managers in other areas and the constant interchange or relevant information to promote the Xylem/Evoqua range of products and services

• To actively manage the – Northern Region Industrial treatment Orders & Sales Budget, whilst identifying growth areas to enhance set budgets.

• To research and maintain market intelligence, including information on competitors and price levels to assist in day to day decisions and the formulation of strategy and budget planning regarding the allocated markets.

• To monitor competitor performance on agreements.

• Ensuring customer accounts are managed effectively from a Finance perspective by working closely with Company Accounts departments to ensure accounts do not become overdue and that measures are in place to monitor customer payments.

• Ability to organise, facilitate and deliver Presentations, Lunch & Learns etc. direct to all Customer variants. Ability to organise customer events such as innovation days, site visits, factory visits and other associated customer facing events as part of the annual marketing plan or the strategic customer business plan for the region.

Additional Responsibilities:

• Achievement of Sales targets across all verticals

• Planning meetings and organising time such that all the requirements of the job are met.

• Development of full strategic sales plans and sales potential of Key customers

• Identification and development of new industrial customers

• The introduction of new products & services to new and existing customers and introduction of existing products & services to new customers and new applications

• Any other duties, within your capabilities, as required by Management. i.e. Dispute resolution, troubleshooting customer issues, managing customer complaints, reacting to customer emergency requests.

Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Commercial experience working within the Industral Treatment Sector or adjacent markets.

• Experience in customer account management ideally in market sectors required.

• Engineering or Business qualification that will compensate that level of expertise.

• Must have a good understanding of Windows based computer programs, in particular Excel.

• Experience of using a proprietary CRM system (salesforce preferable).

• Existing contacts & relationships with relevant Company(s), Design Engineers and Key Tier 1 / M&E Contractors rental & service biased (preferable).

• Current or previous membership of relevant industry bodies is advantageous

• Full driving license (preferably clean).

• Experience of Sales Strategy planning

• At lease 3 years working in the Industrial / Municipal Sector or adjacent market

• At least 3 years working in a Sales position

• Engineering or Business qualification that will compensate that level of expertise.

Key Competencies:

• Experience in selling industrial water treatment solutions (including complex solutions)

• Relevant product knowledge – disinfection processes i.e. UV, Ozone, Chlorine & OSEC

• In-depth market knowledge (Customers and competitors)

• Technical sales skills and experience.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.